I regularly hear excuses from leaders why they don’t have routine 1/1’s with their team members. Excuses such as, “We talk all the time. They know where I stand,” or, “If there is an issue, they know where to find me,” or my favorite bad excuse, “They already know what I expect. We don’t [...]

If you’ve had any time in the leadership saddle at all, you’ve probably figured out that to be an effective leader, you hav to constantly be learning new skills, and unlearning the bad habits you picked up along the way!
We approach either of these the same way, by repetition. Repetition is how [...]

The other half of effective performance feedback is receiving feedback, but it’s not always easy to do. When we hear feedback we disagree with, we can often get defensive. So, how do we encourage our employees to bring issues forward? By practicing the three P’s! Watch this weeks Monday Minute on how to create [...]